BMW Garage

Paul and his amazing team went above and beyond in looking after my car, from my 1st enquiry on the phone i was impressed by their knowledge and desire to carry out a great job on my car , nothing was too much trouble , the technicians have done an amazing job and my car is a dream to drive now, its great to find a garage that really does care and offer great customer service ,

Paul was extremely helpful when we first contacted jdk regarding a braking fault on an Audi A3. They Kept the car and fixed the problem whilst we were away on holiday.A few other faults were fixed/replaced after being highlighted during a vehicle health check.will be using again

First time using these guys based on recommendations and I have to say they’re very professional. Kept me updated throughout and I’ve no doubt cheaper than BMW main dealer.

Great service honest and reliable.

Very good service. Found the part was subject to a recall. Honest. Did not fit a new part and change me for it.

Excellent service and professional staff. Good value for money and they used manufacturers parts.

Really nice guys! Booked my old van in for MOT & Service, they gave it a really thorough check over and I was given a comprehensive breakdown of all the work that was required and everything was clearly explained. I feel very happy with the level of service I received and will definitely use again and recommend.

Excellent service as usual! Completely transparent and everything explained!
Thoroughly recommended!

Good customer service and all staff were helpful and friendly. Fare price, definitely go back for my next service or any other issues.

Staff friendly and helpful a 5 star customer experience. Service and communication was great throughout. Price was reasonable
Thank you and will be using you again in the future.

Great group of guys had a gearbox and clutch change + a lot of annoying little bits and they over exceeded , couldn’t recomend enough ,
Cheers guys

Extremely nice people to work with. Professional and give excellent customer service.
I will definitely will return for services on cars.

Excellent service. Both Paul and Bruce were very knowledgeable and professional and provided me with a much better service than the main dealer I had been working with previously. They uncovered and helped resolve additional issues which I hadn't been made aware of. No problem in recommending JDK and I will be returning as and when I need any more work carrying out.

Absolutely amazing garage, my car is now brand new again. Fantastic customer service, extremely efficient and helpful. Would highly recommend this garage and will be using JDK for all my car services and anything else that would need to be done. Thank u Bruce and Paul. 😁

Most honest garage ever, Great knowledge of my repair an carried out perfectly. reception and workshop immaculate, this gives confidence to any customer.
Totally satisfied with my experience.
Thank you.

I would like to say a massive thank you especially to Paul and Bruce as well as the rest of the team. I went in with my car explained what was wrong. They explained what was going to have to happen to my car and how they could fix it. They got me booked in straight away to fix the problem. They kept me informed all though getting it fixed. I can’t thank them enough. I would highly recommend... Read More

Excellent service. Great communication. Thank you

Very good in every aspect. Garage is clean. The staff where very polite and seemed professional.

Audi Q5 service and follow up work carried out expertly and thoroughly. Very impressed technicians detected long-standing problem without being asked and replaced defective idler pulley at fair price. Finally a smooth quiet ride - thank you at front desk and behind the scenes.

My first time using JDK and I have to say very professional all round. Excellent communication and the online payment portal and key drop options make for a really good customer experience. Staff and facility both excellent.

High quality with in-depth knowledge and very good customer service. Value for money is great and it is significantly better than official Range Rover services.

High quality work, honest advice and excellent customer service!!!

Very professional service provided.

Just good easy people to deal with and kept it basic. Showed me what they found and did what I asked. Also they agreed to chuck another job on for me that I enquired about. With a small amount of knowledge in the motor trade this team can’t fail. Keep it up and you’ll see Molly again. Shown here with her eyes 👀 done 👍

After my own dates mix up, the team still fit me in and went the extra mile to get parts the same day. Great service

Customer service is the JDK priority. I cannot rate them highly enough for helpfulness and going the extra mile. It is incredibly rare to find a team in the motor industry or any other, so dedicated to making the customer feel valued. I highly recommend them for your next vehicle service, you will not be disappointed. Main dealers beware, you are way behind JDK when it comes to customer... Read More

JDK Blackwater were superb, had plenty of availability for my BMW, fixed all faults promptly and communicated very well.
Will be using their services again in future, Paul and his BMW tech were legends

Great service from Paul and the team at JDK. Very polite and attentive and take the time to actually listen and explain the situation to you. This is my first experience here and I'll be returning. Helps being local too!

Great service #1. Called 8am Monday 8th January with a water leak, dropped it off and was completed the same day. Couldn’t ask for more.

Went in for a vehicle inspection and a brake fluid change. They were very accommodating and fitted me in the next day. Staff were friendly and helpful and service was quick.

Extremely good quality professional company.
Found and quickly fixed a wheel speed sensor on my wife's VW Eos at a very reasonable price.
Many thanks to Paul and Bruce, very pleasant guys, for a very quick quotation and successful repair.
I totally recommend JDK Automotive.

Great Service, Highly Recommended , My go to garage from now on.

Excellent service quality work can't thank them enough for what they've done very very very pleased

Carried out a "Health Check" on my fourteen year old VW Polo and also investigated an engine issue. Was carried out very efficiently and the car was returned ahead of the expected time. Their customer service seems extremely thorough and their prices seem reasonable. I love that I found a VW specialist in Blackwater that is walking distance from my house !

On arrival I was met by Paul who introduced himself and advised me of the best way to move forward with the problems I had with my car and I therefore left the car with him overnight so staff could carryout an inspection of my vehicle.

The same evening Paul called me, after staying on late, to complete and email a detailed report listing all faults identified, as well as highlighting... Read More

Paul and the team are nothing short of exceptional. They were clear in their communication, provided me with options throughout and their work has been faultless. They've gained a customer for life.

Had a great experience with JDK who solved a problem that other garages couldn’t. Polite, transparent service and good value for money. Highly recommended.

Found JDK online when looking for an
independent Mercedes-Benz garage. Great customer service from Paul and team, got car back quicker and cheaper than quoted, with a free puncture repair thrown in too.
I'll be back!!

Very helpful to helpful and supportive 😊

Had a full service and MOT at JDK today and I couldn't be happier with the service.
All done without any fuss, on time and very helpful.
Will use them in the future.
Thanks Paul and the team.

I would like to say a big Thank You to Paul and his team who organized a brilliant and time efficient service for my car, established the reasons of its poor performance, provided full time up within one day and communicate each stage. I highly recommend this company in blackwater for professionalism and reasonable prices , friendly stuff and completion of work in the shortest possible... Read More

Genuinely great customer service. First time using this garage and I trusted the team right from the start. They kept me updated on the repairs all the way through the process, so no surprises in the price.

I received great customer service on a major repair and was kept updated constantly and received my car back in an excellent condition and confident for the future of my vehicle